Hanjou, a Japanese streamer known for his Splatoon gameplay videos and other content, operates a trading card store called “Card Shop Hanjou,” alongside investors such as Kato Junichi and Mokou. On July 14, 2025, the store became the site of a disturbance caused by a malicious customer, resulting in police intervention and a temporary closure of the shop.
Incident Overview and Police Response
On the afternoon of July 14, an individual posing as a regular customer created a disruption inside the shop. This person shouted abusive language and filmed inside the store despite being prohibited from doing so. Shop staff called the police, who arrived on the scene and handled the situation. To protect the safety of customers and staff, the store was closed temporarily.
The store later issued the following announcement:
“Due to a person pretending to be a customer and deliberately disrupting our business, we contacted the police and have decided to close the store temporarily today.”
According to the shop, the individual apologized after the police arrived and ceased the disruptive behavior.
Official Response from the Store
The store has made clear that it will strictly address any actions that cause disruption to its business or threaten the safety of customers and staff. They also emphasized that incidents of this nature are not representative of typical customer behavior and expressed their regret for the inconvenience caused to patrons on the day of the incident.
Background: Previous Unrelated Issues
In recent months, “Card Shop Hanjou” experienced unrelated issues that garnered public attention. In June 2025, the store mistakenly recorded only five cards during a customer’s seven-card buyback transaction. This error, due to two cards being misplaced during appraisal, led to customer dissatisfaction and public criticism over the store’s initial handling of the situation. The shop later apologized and announced improvements to prevent similar mistakes.
Additionally, in early 2025, Hanjou himself faced criticism unrelated to the card shop, due to allegations concerning his personal involvement with questionable business ventures. After issuing a public apology, he temporarily suspended his streaming activities before resuming in mid-2025.
These prior matters are considered separate from the disturbance incident at the store.
Reactions and Future Measures
Following the recent incident, reactions on social media have varied, with some expressing concern over customer and staff safety. The store has stated its commitment to implementing measures that prevent future disruptions and to ensuring a safe and welcoming environment for customers.
No further information has been released regarding police actions or potential charges against the individual involved.
【Summary】
| Item | Details |
|---|---|
| Date of Incident | Afternoon of July 14, 2025 |
| Cause | Disruptive customer shouting and filming without permission |
| Response | Police called, temporary store closure for safety reasons |
| Previous Issues | Card appraisal mistake (June 2025), Hanjou’s unrelated personal controversies |
| Future Focus | Reinforcing safety measures and protecting business operations |
